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Design102 privacy notice



This privacy notice sets out the standards that you can expect from Design102 when we request or hold personal data about you; how you can get access to a copy of your personal data; and what you can do if you think the standards are not being met.

Design102 is the data controller for the personal information we hold. Design102 collects and processes personal data for the exercise of its own and associated public functions. These include delivering creative services across the public sector.

Sometimes Design102 uses contact information to ask clients if they would like to complete customer service surveys, and to provide information to clients on changes we’re making and events we’re holding.


About personal data

Personal data is information about you as an individual. It can be your name, address or telephone number. It can also include information about your job role and where you work.

We know how important it is to protect customers’ privacy and to comply with data protection laws. We will safeguard your personal data and will only disclose it where it is lawful to do so, or with your consent.


Purpose of processing and the lawful basis for the process

We only process personal data that is relevant for the services we are providing to you.

We ask that you provide personal data to enable us to deliver creative projects on your behalf e.g. graphic design, video, animation etc. We need to hold personal data to contact you with updates on projects, and to let you know about changes we’re making e.g. changing our prices. We will also use your data to invite you to complete customer satisfaction surveys, and from time to time to invite you to attend events.


Who the data may be shared with

We sometimes need to share the personal data we process with the individual themselves and also with other organisations. Where this is necessary we will comply with all aspects of the data protection laws. The organisations we share your personal data with include printing firms or other third party organisations you’ve asked us to work with on projects.


Retention period for data collected

We will retain your personal data for as long as necessary, or until such time as you ask us to delete it.


Access to personal data

You can find out if we hold any personal data about you by making a ‘subject access request’. If you wish to make a subject access request please contact:


When we ask you for personal data

We promise to inform you why we need your personal data.

We will ask only for the personal data we need – we won’t collect information that is irrelevant or excessive.

You can withdraw consent at any time, where relevant.

You can lodge a complaint with the supervisory authority.

We will protect your personal data and make sure no unauthorised person has access to it.

We will only where appropriate and necessary share your personal data with other organisations for legitimate purposes.

We won’t keep your personal data longer than is necessary.

We will not make your personal data available for commercial use without your consent.

We will consider your request to correct, stop processing or erase your personal data.



When we ask you for information, we will keep to the law. If you consider that your information has been handled incorrectly, you can contact the Information Commissioner for independent advice about data protection:

Information Commissioner’s Office

Wycliffe House
Water Lane

Tel: 0303 123 1113


For more information

Please contact Design102 for more information about:

  • our instructions to staff on how to collect, use or delete your personal information
  • how we check that the information we hold is accurate and up-to-date
  • how to make a complaint
  • how to contact the Ministry of Justice Data Protection Officer